Some investors, banks, or custodians may request a phone call to verbally confirm wiring instructions before sending funds. As the deal manager, it is your responsibility to furnish a phone number and handle these calls.
You can view the wire instructions for your deal under the Manage page, in the General tab. Use these details to read and verbally confirm wire instructions with the investor or their bank/custodian over the phone.
In some cases, an investor, their bank, or their custodian may push back and request that someone from Seed Labs directly confirm the wire instructions. As the deal manager, you are authorized to confirm these wire instructions over the phone on behalf of Seed Labs.
If there is any trouble or if the other party has doubts about your capacity to confirm, feel free to send them this article as certification. If there are any further questions beyond that, they should always feel free to contact the Seed Labs team directly via email.
Seed LabsLibraryPlaybooks, support guides, and documentation for investors and fund managers.
