A wire investigation tracks down an outstanding wire by allowing managers and investors to query Seed Labs's banking feed natively. This is useful when an investor has committed but the funds haven't shown up on Seed Labs's side— a structured alternative to back-and-forth emails. It runs in the background, collects the details needed to find the wire, checks Seed Labs's banking feed every 30 minutes, and notifies everyone the moment the wire lands.
Both the investor and the deal manager can open an investigation, and both can participate once it's open.
Open a wire investigation when an investor has sent their wire, but it isn't marked as received on Seed Labs.
The single most important detail is the IMAD number (also called a FedWire reference number). It's the only identifier shared between the sending bank and receiving bank, so without it the wire can't be looked up. The investor can usually find it in their bank's online portal under the wire confirmation; if it's not there, they'll need to call their sending bank and ask for it.
Without an IMAD the investigation can't look up the wire, so it will keep waiting. The fastest path is for the investor to call their sending bank and ask for the IMAD or FedWire reference number for the transfer. Once anyone — the investor, a deal manager, or Seed Labs — has it, they can submit it to the open investigation and polling begins.
If the name on the sending bank account doesn't match the investor's profile name, that's expected when wiring on behalf of a trust, family member, or holding company. The investigation will still proceed, but Seed Labs may ask for additional documentation to reconcile the wire against the commitment.
Once a wire is matched, Seed Labs reconciles it against the commitment before closing the investigation. There may be a short delay for compliance checks. Participants receive an email when reconciliation is complete.
Questions? Contact us at team@seedlabs.com.
Seed LabsLibraryPlaybooks, support guides, and documentation for investors and fund managers.
